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Frequently asked questions
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General information
What is KIJI Bakehouse?
Welcome to KIJI Bakehouse, with stores in BGC, Glorietta 3 and SM Mall of Asia! This homegrown bakery prides itself on a curated selection of freshly baked pastries, unique coffee-based drinks and, at KIJI BGC, delectable soft serve ice cream. Crafted with love and top-quality ingredients, our products offer a delightful experience whether enjoyed in our cozy stores or ordered online for your convenience. From classic croissants to innovative delights, every bite is a treat at KIJI Bakehouse. We eagerly await the chance to serve you soon!
Where is KIJI Bakehouse located?
KIJI Bakehouse is located at Verve Residences 1, 26th St. BGC, Taguig City. We also have stores on the 2nd floor of Glorietta 3, Ayala Center, Makati, and on the 3rd floor of MOA Sky, North Entertainment Mall, SM Mall of Asia, Pasay. See all locations.
How do I get to KIJI Mall of Asia?
The closest entrance is at SM Appliance Center MOA, Ocean Drive, so set your map or ride there. Go in, then take the escalator or elevator nearby up to the 3rd floor. We’re beside Taste & Tell.
What are the store hours?
KIJI BGC: daily, 7:00 AM – 8:00 PM.
KIJI Glorietta 3: Monday to Thursday, 10:00 AM – 9:00 PM; Friday to Sunday, 10:00 AM – 10:00 PM.
KIJI Mall of Asia: daily, 10:00 AM – 10:00 PM.
For holiday hours, please check or message @kijibakehouse on Instagram.
Can I make a reservation for a table?
Yes, at KIJI Mall of Asia, for up to 12 guests. Request a table and we’ll confirm it by text or email. For 13 or more, plan a private event.
KIJI BGC and KIJI Glorietta 3 are walk-in only.
Can I book KIJI Mall of Asia for a private event?
Yes, for groups of 13 or more. You can have the Loft upstairs, the Commons downstairs or the whole restaurant for three hours, including setup and pack-up, with food and drinks ordered from our menu. Tell us about your event and we’ll reply with a proposal.
How many seats do your stores have?
KIJI BGC: indoor seating for 10, plus 8 outdoor tables for 16–20 guests.
KIJI Glorietta 3: 30 seats.
KIJI Mall of Asia: 50 seats upstairs and 50 downstairs.
Is KIJI Bakehouse a registered business?
Yes, KIJI Bakehouse is registered with SEC as a corporation and has a permit to operate with BIR. We are certified by TÜV SÜD and SGS.
Does KIJI Bakehouse provide official receipts?
Yes, KIJI Bakehouse provides official receipts for all purchases.
Do you offer any discounts?
Discounts are available only for Senior Citizens, PWDs, and Diplomats with valid ID. These discounts can only be availed at our store, and are not available online. For promotions, follow @kijibakehouse on Instagram. KIJI Points discounts are explained in KIJI Club.
Is KIJI Bakehouse a franchise?
No, KIJI Bakehouse is a homegrown business, not an existing franchise. For franchising inquiries, contact christian@superb.ph.
When was KIJI Bakehouse opened?
KIJI Bakehouse opened on February 26, 2023.
Where can I park when I visit KIJI BGC?
The nearest parking to the store is at Fort Strip. You can also park at One Parkade or Gallery Parkade. These parking spaces are across High Street South (Verve and Maridien).
How can I contact KIJI Bakehouse for order-related inquiries?
For order-related inquiries, send a direct message to @kijibakehouse on Instagram or email us at orders@kijibakehouse.com.
Ordering, pickup and delivery
How can I place an order at KIJI Bakehouse?
Online ordering on our website opens soon. Until then, order at the counter in any KIJI store, or on Grab.
What is the cutoff time for same-day orders?
The cutoff for same-day orders is 7 PM.
Where do I pick up my order?
Pickup orders can be collected at KIJI Bakehouse, Verve Residences 1, 26th St, BGC, Taguig. You’ll receive a text message from us when your order is ready for pickup.
When using a courier service like Grab or Lalamove, instruct the courier to proceed to the ground floor of Verve One.
Can I pre-pay my order?
Yes, all orders must be pre-paid before pickup or delivery.
Can I have my order delivered?
Yes, anywhere in Metro Manila, from KIJI BGC. Choose Delivery and a time in the cart, then Local delivery at checkout. The fee is ₱150 to ₱250 depending on your city, with no minimum order. You can also order through our GrabFood store.
How far in advance should I order whole cakes?
We bake a limited number of whole cakes each day, so please order at least 1 day in advance. Add any special notes or requests in the cart before checking out.
What payment methods do you accept?
We accept cashless payments only, including GCash, Maya, credit cards, and debit cards, both at the store and online.
What is the maximum number of pastries or sandwiches in one box?
You can order a maximum of 6–7 pastries or sandwiches per box.
Do you serve coffee at your store?
Yes. Our coffee includes espresso, Americano, Romano, latte, cappuccino, flat white, cortado, Spanish latte, hazelnut latte and espresso tonic. Espresso, cortado, flat white and cappuccino are served hot; the rest come hot or iced. Any milk drink can be made with oat or almond milk for ₱50 more. For the latest drink offerings, see our drinks menu.
KIJI Club and loyalty program
What is the KIJI Club?
The KIJI Club is our loyalty program. You get 1 KIJI Point for every ₱1 you spend, in our stores and online, and use your points for discounts at the counter.
How can I join the KIJI Club?
Ask at the counter in any KIJI store, or place an order on our website: you join with the email on your order. Either way, you get 800 KIJI Points as a welcome gift.
How can I use my KIJI Points?
At the counter in any KIJI store: give the cashier your mobile number. 20 KIJI Points equal a ₱1 discount, and 2,500 KIJI Points give you 5% off your order. Points can’t be used on the website yet.
Where can I view my KIJI Points?
Ask at the counter in any KIJI store and we’ll tell you your balance. Your points aren’t shown on the website yet.
Jobs and business inquiries
Are there any job opportunities at KIJI Bakehouse?
Yes! We hire bakers, pastry chefs, baristas, servers, cashiers, supervisors and more for our BGC, Glorietta 3 and MOA stores. See open roles and apply here.
Who should I contact for business inquiries or general questions?
For partnership, collaboration, and product or service inquiries, message us on Instagram @kijibakehouse or email christian@superb.ph.
For inquiries about KIJI as a bread or baked goods supplier for restaurants, contact christian@superb.ph.
For order-related emails, contact orders@kijibakehouse.com.